You can’t manage what you don’t measure…
We’ve all heard that before, but how does this relate to expanding your broker business?
To manage your growing team effectively, implementing KPIs is essential.
Here’s why:
📍 1. Response Time: How quickly do you expect someone to respond to and handle inquiries?
📍 2. Conversion Rates: What’s your benchmark for turning leads into clients?
📍 3. Overall Output: How many clients are being managed at any one time?
📍 4. Client Satisfaction: How many 5* Google reviews are you expecting each week?
If you don’t know your own expectations for your business, anyone you bring on board will be working in the dark too.
Set. Measure. Adjust is a simple but effective way to bring people into your team, manage expectations and performance, build relationships, and expand your impact.
This is the difference Auctus brings with a dedicated concierge staffing service. We don’t just find the best people for your team, we ensure you and your team are ready for them before they’ve even started.
Need help setting up KPIs so you can expand your team? Book a time with me today to get started.
