If you’re ready to build your team, where do you look for support? Onshore or offshore? Or do you go for a per-file support team in your early days?
Understanding the right type of support your business might need is not one-size-fits-all!
And if you’re wondering what the pros and cons might be for each option, here’s a quick summary:
Onshore support:
- Pros: Local expertise, close collaboration, build rapport with team members.
- Cons: Can be expensive, key person risk, output/service gaps when on leave.
Offshore support:
- Pros: Cost-effective, access to global talent, support beyond Australian business hours.
- Cons: Potential language barrier, lack of local market experience, harder to foster team culture.
Per-file support:
- Pros: Flexible access, low commitment, manage workload fluctuations.
- Cons: Inconsistent team members, possible process gaps, non-personalised service.
Each option has its benefits and challenges.
Wondering which is the right one for your brokerage’s specific needs? Let Auctus do the heavy lifting for you with a tailored concierge staffing and implementation service, created specifically around your business needs.
Ready to get started? Book your initial session to learn how our service might be the perfect answer to your staffing needs.
